Clean Living Made Easy
Create a cleaner, healthier, and more welcoming living space with TidyLounge’s range of modern home care essentials
Home Essentials Aussies Trust
Frequently Asked Questions
How do TidyLounge products work?
TidyLounge products are designed to refresh and protect your living spaces with ease. Using smart, practical designs and proven cleaning technology, they remove odours, reduce allergens, and keep your home feeling clean, comfortable, and inviting so you can relax and enjoy your space without the mess or stress.
Will TidyLounge products make my home feel fresher?
TidyLounge products are thoughtfully designed to create cleaner, more comfortable living spaces. They help remove odours, reduce dust and allergens, and make everyday upkeep effortless — helping you enjoy a fresher, more relaxing home environment.
Where are you located?
Our head office is located in Sydney, Australia
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at tidylounge.com@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At TidyLounge, our mission is to help Australians create cleaner, healthier, and more inviting living spaces. We provide innovative home care products that remove odours, protect furniture, and simplify cleaning so every home feels fresh, comfortable, and effortlessly maintained.
Fast, Free & Secure Shipping Australia Wide
At TidyLounge, we believe a fresher, cleaner home shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your home care essentials are packed with care and delivered straight to your door, so you can start enjoying a cleaner, more inviting space sooner.